F.A.Q's
🌙 Frequently Asked Questions
Galaxy Girl Creates – Custom Bookmarks, Art & Gifts
💫 What does Galaxy Girl Creates sell?
We specialize in handmade and custom-designed bookmarks, art prints, and thoughtful gifts. Each piece is made with creativity and care, perfect for book lovers, art fans, and gift-givers alike.
🛒 How do I place an order?
Simply browse our shop, select the item(s) you like, and click “Add to Cart.” If you're ordering a custom item, be sure to include all personalization details in the provided fields before checkout.
✨ Can I request a custom design?
Absolutely! We love creating one-of-a-kind pieces. Whether it's a personalized bookmark, a unique art print, or a special gift idea, you can reach out through our Contact page or email us directly at talia@galaxygirlcreates.com to discuss your request.
📦 How long will my order take?
Processing Time:
-
Custom orders typically take 1 – 15 business days to make, depending on availability of products.
-
Ready-to-ship items usually go out within 2 business days.
Shipping Time:
-
Domestic orders generally arrive within 5 - 10 business days after shipping.
-
International orders may take 2–4 weeks, depending on your location and customs processing.
💌 Do you ship internationally?
Yes! We ship worldwide. Please note that international buyers are responsible for any customs duties, taxes, or import fees charged by their country.
🎁 Do you offer gift wrapping?
Yes! Many of our items can be gift-wrapped upon request. Just let us know at checkout or email us with any special instructions.
🔁 What is your return policy?
Due to the handmade and personalized nature of our products:
-
Custom or personalized items are non-returnable unless there’s a mistake or defect on our part.
-
Non-custom items may be returned within [10] days of delivery in unused condition.
-
Buyers are responsible for return shipping costs.
Please contact us first through out our website "contact us" page or at talia@galaxygirlcreates.com before returning any item.
🎨 Will my custom item look exactly like the picture?
Since all items are handmade and some involve unique design choices, there may be slight variations in color, layout, or design. That’s part of the charm! We always strive to match your request as closely as possible.
🧾 What payment methods do you accept?
We accept most major credit/debit cards, PayPal, and other secure payment options shown at checkout.
🔒 Is my information secure?
Yes, your privacy and data security are very important to us. All payments are processed securely, and personal information is protected. Please see our [Privacy Policy] for more details.
✉️ I have another question. How can I reach you?
We’re always happy to help! You can contact us at:
Email: talia@galaxygirlcreates.com
Instagram: @galaxygirlcreates
Contact Form: www.galaxygirlcreates.com/contact